Built to be read by a case manager, an insurer or a tribunal

• Evidence Act 1995 (Cth) s 69 — Business-records exception: records kept in the course of a business, made by someone with personal knowledge, are not excluded by the hearsay rule. Each report in this pack states who made it and when.
• Evidence Act 1995 (Cth) ss 146–147 — Documents produced by a device or process that ordinarily produces accurate results may be presumed accurate. The record certificate describes our capture, timestamp and hashing process for exactly this purpose.
• Evidence Act 1995 (Cth) ss 48 and 51 — Copies and printouts of electronic records may be tendered — there is no original-document rule. This is why the downloaded pack still stands after the photo files are deleted at 90 days.
• Electronic Transactions Act 1999 (Cth) — Electronic records satisfy record-keeping requirements where their integrity is assured. Server-written capture times, fingerprints and locked reports are that assurance.
• Statutory Declarations Act 1959 (Cth) — If the dispute reaches a tribunal or court, this declaration can be made in statutory form under this Act (state equivalents, for example the Oaths Act 1867 (Qld), accept the same form) — the pack wording is already written to convert without rewriting.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually heard as a minor civil dispute — QCAT in Queensland, and the equivalent tribunal in each other state and territory.

Signed and dated by the host or co-host — no witness needed. This pack is written to be submitted straight to the booking platform's resolution centre.

• Evidence Act 2006 (NZ) s 19 — Business records made in the ordinary course of business are admissible despite the hearsay rule.
• Evidence Act 2006 (NZ) ss 137–138 — Evidence produced by a device or process, and the authenticity of documents, may be accepted where the process is shown to be reliable.
• Contract and Commercial Law Act 2017, Part 4 — Electronic records meet record-keeping requirements where their integrity is maintained — which the fingerprints and locked reports demonstrate.
• Oaths and Declarations Act 1957 — If the dispute proceeds to a tribunal or court, this declaration can be made in statutory declaration form under this Act — the pack wording is already written to convert without rewriting.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually heard in the Disputes Tribunal.

Signed and dated by the host or co-host — no witness needed. This pack is written to be submitted straight to the booking platform's resolution centre.

• Civil Evidence Act 1995, ss 1 and 9 — Hearsay is admissible in civil proceedings, and documents forming part of the records of a business are receivable without further proof.
• CPR Part 32 and Practice Direction 32 — Evidence is given by witness statement with a statement of truth, exhibiting the documents relied on — this pack is formatted to be exhibited.
• CPR Practice Direction 22 — The statement of truth wording in this pack follows this practice direction.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually brought on the small claims track.

No witness is required — sign and date it yourself.

• Fed. R. Evid. 803(6) — Records of a regularly conducted activity are not excluded by the hearsay rule where made at or near the time by someone with knowledge.
• Fed. R. Evid. 902(11), 902(13)–(14) — Certified business records, certified records generated by an electronic process, and data copies identified by hash value are self-authenticating. The SHA-256 fingerprints in this pack speak directly to 902(14).
• Fed. R. Evid. 1001–1003 — Duplicates and printouts of electronically stored information are admissible as originals.
• 28 U.S.C. § 1746 — The declaration in this pack follows the unsworn declaration wording under this section.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually filed in small claims or magistrate court in the property's county.

No notary is required for an unsworn declaration under 28 U.S.C. § 1746; some state courts prefer a notarised affidavit — check your local rules.

• Canada Evidence Act s 30 — Records made in the usual and ordinary course of business are admissible as evidence of the matters recorded.
• Canada Evidence Act ss 31.1–31.3 — Electronic documents are admissible where the integrity of the recording system is proven — which our server-side timestamps, fingerprints and immutability rule establish.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually heard in small claims court in the property's province.

Swear or affirm in front of a commissioner for oaths or notary public.

• Business-records principle — Nearly every legal system gives weight to records made contemporaneously, by the person who did the work, in the ordinary course of a business. Each report in this pack states who made it and when.
• Machine-produced record integrity — Capture times are written by our servers, not the phone, and each photo is fingerprinted on upload — so the record does not depend on trusting a device clock.
• UNCITRAL Model Law on Electronic Commerce, arts 8–9 — The widely adopted basis for treating an electronic record as an original where its integrity is assured and it can be displayed — the standard most national electronic-transactions statutes follow.
• ISO/IEC 27037 handling practice — Identify, collect, preserve and document — the chain-of-custody log in this pack is that documentation, and the SHA-256 fingerprint of each photo lets anyone test that the file was never altered.

Damage claims against a guest are usually heard by the small-claims court or tenancy/consumer tribunal where the property is located.

Signed and dated by the host or co-host — no witness needed. This pack is written to be submitted straight to the booking platform's resolution centre.